Chatbots that Elevate customer support and Engagement
Chatbots can take many forms, from basic messaging apps to more complicated virtual assistants that we see today. But the goal of chatbot technology is always the same: to use artificial intelligence (AI) to make interactions between companies and their customers more accessible and more efficient.
Never Miss An Opportunity-Assist Your Clients and Customers 24/7
Solutions by Role
AI-powered chatbots bring in the best potential employees and facilitate the hiring process.
Convert web visitors into digital leads 4X more than traditional lead forms.
Our user-friendly chatbots can elevate and ramp up your messenger experience.
With our chatbots, you can seamlessly manage conversations and improve your WhatsApp chats.
Reach out and engage your users with ease through our chatbot integrated SMS messages.
Manage customer conversations and easily create extraordinary experiences for your customers.
Adaptability and Versatility Makes vChat Perfect for Any Business
Chatbots For every business.
Every business is unique and has its own customer engagement challenges. We have tailored and specialized Chatbot to serve industries like retail, financial services, manufacturing, healthcare, and membership-based businesses and provide unparalleled customer experience.
Serve where ever they are.
vChat offers deep flexibility in how you interact with customers, giving you the power to personalize every interaction based on the most appropriate channel for each customer conversation. Communicate easily with your customers on their favorite messaging platforms, such as Facebook Messenger, WhatsApp, Instagram, and create a strong customer relationship.
More than a (Chat) bot
Our chatbots don’t just talk with your customers and digital visitors. vChat can help you with your recruitment process and schedule interviews in your calendar, qualify leads, and put them into your CRM and does everything a human executive would do, but better.
Lose a customer? Never.
Lack of timely response can lead to a frustrated customer and increase the chance of losing them. vChat can simultaneously handle a multitude of requests, instantly providing world-class support in the preferred language of each customer. And that’s not everything! vChat identify trends and patterns in your customer issues and gives you actionable insights to better your business.
NLP for Engagement
Your customer would want to feel like you know them personally, that they’re being heard and that an actual person is answering their questions. Our NLP-enabled chatbots create personalized conversations between your brand and your customers, resulting in deeper engagement and greater customer loyalty.
Unified control with CMS.
Our Central Management System gives you total control over your Chatbots, and you can easily assign, manage and monitor them from one central command center. In addition, the intuitive interface makes it easy to see how each bot is performing as well as automate certain actions to occur when specific events are triggered - making your life easier!
Automating Customer Service: A Furniture Manufacturer’s Success Story with Eleviant vChat
American Leather faced unprecedented growth in its customer base along with a shortage in staffing to meet common issues like order status, warranty information, and product maintenance requests. Eleviant Tech’s vChat chatbots met the customer’s needs promptly and helped them to deliver a better customer experience.
How we helped a leading health benefits provider improve their customer service and engagement with an AI assistant
freshbenies, health benefits service provider, faced unprecedented growth in its customer base, and meeting customers’ issues like registration process, membership card information, and benefits were challenging. Eleviant Tech helped them by implementing vChat’s Chatbots, which streamlined customer interactions.
How a fintech company efficiently handled the barrage of HR queries with chatbots
TitleMax, one of the largest title lending companies in the U.S., was besieged with ever-increasing HR process-related queries. Eleviant Tech vChat AI-powered Chatbots eased the workflow and allowed them to sort through the HR team’s queries efficiently.
Resources and insights to keep you informed
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