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How a fintech company efficiently handled the barrage of HR queries with chatbots
TitleMax, one of the largest title lending companies in the USA, was besieged with ever-increasing HR process-related questions every passing day. Eleviant Tech vChat AI-powered Chatbots eased the workflow and allowed them to efficiently sort through the HR team’s queries at TMX, resulting in tangible results.
“We really liked the process of customization and planning from Eleviant Tech. Since this was the first bot of our company, it was a whole new process and Eleviant Tech really made it easy to work on with real-time testing. There was a quick turnaround at every stage after the questions were framed out for the bot framework. We are impressed.”