Funnel Your Customers Towards Everyday Purchases
Provide a simple buyers journey for your customers using conversational AI with vChat.
vChat Helps Drive Business 24/7-365
Abandoned Cart Reminder
"I forgot I had these items."
"I want something similar to an item."
"I’d like more information about the product offering (features, shipping, manufacturer, etc.)"
Order Placement & Status
"I’d like to purchase a product now or inquire on its delivery details."
Returns & Refunds
"I made a mistake and want to make a change."
Competitive retailers use vChat to fuel their e-commerce with instant customer service to help with almost all their needs.
Automating Customer Service: A Furniture Manufacturer’s Success Story with Eleviant vChat
American Leather faced unprecedented growth in its customer base along with a shortage in staffing to meet common issues like order status, warranty information, and product maintenance requests. Eleviant Tech’s vChat chatbots met the customer’s needs promptly and helped them to deliver a better customer experience.
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