Simplify the Shopify Experience
Unleash the power of AI on your Shopify store. Manage customer conversations and easily create extraordinary experiences for your customers.
vChat Helps Drive Business 24/7-365
"Where is my order? "
"Can I edit or combine my orders to save on shipping fees? "
"Would you like to open a customer service ticket? "
"I need help making a purchase with my rewards points."
"I have a product idea I would like to suggest."
Create amazing experiences for your customers on Shopify with intelligent AI-based conversations.
24/7 Customer Support
Resolve customer queries instantly and accurately around the clock with predefined flows for frequent questions related to orders, customer profiles and discounts.
The vChat Shopify chatbot readily integrates with popular customer support and inventory management systems like Zendesk, QuickBooks, Fishbowl and any other software built on open API.
Answer application status inquirDetailed reports on number of customer queries, engagement rates, unattended questions designed provide clear insights to enhance customer support process on the go. es, re-engage with incomplete information profiles, or reach out to previously unqualified candidates who've matured over the years.
vChat specially tailored Shopify chatbot is a multi-lingual interface that can handle customer requests in multiple languages, allowing customers to get details with zero communication challenges.
Open windows for cross-selling & targeted marketing, and provide personalized offers to your customers based on their purchase behavior & history.
How we saved 100+ productive work hours for an award-winning game development industry leader with the vChat chatbot
The client is an award-winning video game developer based in the USA and sells game merchandise and collectibles through their Shopify store. With the manual workload involved in resolving customer queries, the TAT for customer support kept rocketing. Eleviant’s AI-powered Shopify chatbot vChat eased the workflow and allowed them to significantly bring down the CRT…
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