Resources Type: Case Study

Enhancing Existing Customer Engagement Solution for a Benefit Solutions and Services Provider

A non-insured benefits business provider wanted to create an application to improve customer loyalty by enabling easy access to their benefits, information on their packages, and other value add-ons. Eleviant helped the client build a customer-centric system, equipped with multiple portals and native iOS and Android mobile apps with Azure API Management, SQL, and DevOps.

Helping a Dallas 100 Award Winner Digitize their Evidence Management System

Introduction Evidence management is no easy task. An evidence management solution provider helping small and medium size enterprises protect their assets, our client was looking for ways to streamline the evidence process. Collecting evidence, providing granular access and ensuring its distribution is secure and seamless was one of the most foreboding tasks for our client….

Helping an Entertainment Fandom Platform Build a Comprehensive Application That Brings All Fans Under a Single Umbrella

A media and entertainment company was looking for a comprehensive application to strengthen their community of fans and bring them together under one banner, onto one platform. Eleviant created a vibrant Mobile application (both on iOS & Android), leveraging an array of technologies like Azure Search Services, Google Vision API, encouraging users to explore more content, seamlessly.

Helping a Clinical Trial Management Company with Data Migration Post Their Business Merger

Introduction The client is a pioneer in the clinical trial process management space, offering transformational solutions to reinforce and provide best process efficiency to organizations undertaking clinical trials. The company went through a merger with another organization in similar line of business. The Need Statement Our client wanted to migrate data, content and applications running…

loan data processing using rpa bots

How Our Client Efficiently Automated their Loan Data Processing using RPA bots

The client is a bank headquartered in Texas, looking for an Robotic Process Automation solution to process loan documents to fit the nCino system. Eleviant developed a Loan Data Processing Bot that provided provisions to process loan documents from folders, split the documents based on document types, and upload the documents to the nCino system, reducing manual efforts and errors.

How our client improved the efficiency of their virtual contact center platform using Cloud

Introduction Our Client Working Solutions is a consultative business process outsourcer providing customer service, sales, support, and flexible business continuity. With 24 years of success, Working Solutions is a recognized leader in on-demand, onshore contact center outsourcing. Their platform provides an end-to-end back-office solution that includes telemarketing, tech support and customer relationship management. Challenge Faced…

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