I was getting coffee the other day and decided I wanted a bagel along with my cup of mocha. It was a slow morning, early enough where there too wasn’t much traffic on the road. As I sit in the drive-thru waiting for my delicious bagel, the barista arrived at the window with my order….
Healthcare practitioners around the world have a lot on their plate. The noble profession of providing care for patients is intensely rewarding but also filled with complexity. For many physicians, working directly with patients is what they love most. As for bringing in new patients to their practice… not so much. Many physicians don’t even…
Doing something for the first time can be scary. I remember when I was little my mom bought me a bicycle in our little suburb home. Up to that point, I was comfortable relying on my two legs to get me where I needed to be. But all my friends were moving around on these…
If you are a doctor short-staffed in your private practice, this post is for you. If you are an IT Director or CIO wondering how to scale your communication efforts with the growth of new patients, nurses, and doctors in the hospital, then this post is for you. “Ninety percent of hospitals still use pagers…
Often when I see people adopt a chatbot into their business, they expect to set it and forget it. They think it’s a one-and-done activity that somehow automatically breeds results on its own. Usually these are the people who buy-in to the pre-built chatbots available on the market. It’s unfortunate that such powerful technology often…
The mortgage industry is in an uproar across the United States because of COVID-19. Thousands of people have lost their jobs, leading to a major stop on the American economy. This means fewer house payments and more financial pressure on loan originators to meet investor demands. With the federal government release of the CARES Act,…
Original Equipment Manufacturers (OEMs) are facing an unprecedented demand for their products. With the outbreak of covid-19, activity has escalated exponentially across the entire supply chain for manufacturing. Take 3M, one of the leading manufacturers for respiratory masks. They’ve ramped up U.S. production for N95s from 22M per month to 35M with an expected growth…
You are at the grocery store, pushing along your shopping cart to gather ingredients for the perfect meal at home. As you browse the produce aisle, you see many attractive options but can’t decide which are best to please your family. It just so happens that a friendly employee has shacked up nearby with a…
There once was a time where droves of people filled the bank lines on payday Fridays. Now, those same buildings are eerily empty, collecting dust in a still silence. No one visits the bank anymore. At least not the buildings where you can talk to real life people. Instead, banks are urging their customers to…
Introduction Customer engagement is leading the sales and marketing agenda of organizations which today surpasses the mere quotient of merely selling. The key standard behind conversational showcasing is meeting clients at whatever point they need and by means of whichever channel is most advantageous for them, be that email, content informing, telephone calls, Facebook Messenger,…
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