Computing is undergoing the most remarkable transformation since the advent of the internet – the forefront of which is currently Artificial Intelligence. Moore’s law has been proven true for the last 50 years and the technology is getting closer and closer to reaching human-level cognition or Artificial General Intelligence (AGI) ‘ a term coined by…
Unsatisfied, unhappy and overwhelmed employees will be inefficient and unproductive, and this reflects on the overall performance of your organization’s outcomes. And, mostly it’s the HR team that faces the uphill task of employee engagement and retention. According to a Gallop News Report, 87% of employees worldwide are not engaged at work and companies with highly…
Workflow Automation is much easier than you might imagine and can help any size office improve their business processes. 62% have identified three or more major inefficiencies or bottlenecks in their business processes that could potentially be solved with effective workflow automation. 29 Million small businesses are using QuickBooks, during this webinar we will show…
Engaging disengaged employees is critical for a business’ success and growth. Disengaged employees are not only less productive but also a huge threat to the growth of the business itself. If your business fails to engage employees then you’ll be losing out to your competitors that keep employees engaged, happy and motivated. Well, let’s get started with…
A personalized and 24/7 customer service really matters and businesses across different industry verticals have started to realize this. Automation is topping the charts of most customer-centric companies; programs, tools, and technology related to this are echoing all over. A widely recognized, celebrated and practiced solution that has revolutionized today’s customer service is AI-powered Chatbots….
There are 4.1 billion users on messaging apps, including your employees, it’s time to tap into that to improve employee engagement. Interesting results from the 2018 State of Employee Engagement Report published by HR.com. Most participants believe less than 70% of their employees are engaged. About a third report that fewer than 39% of employees…
The healthcare industry is ever evolving and the need for medical help never ends. However, the labor-intensive, exorbitant and error-prone processes involved in the healthcare industry is a persistent operational challenge for medical facilities striving hard to offer a comprehensive and seamless patient care. This post will shed light on the operational challenges faced by…
Today’s prospects reward or punish companies based on a single experience. 50% of today’s customers are empowered and willing to move their investment to another product or service. Yesterday’s digital strategy was good for yesterday’s customer. It is important to understand what the latest digital engagement trends and strategies are and how to implement them…
The banking industry is one of the most conservative and competitive, yet widely used industries. It involves massive customer interactions, transactions and documentation; the cost to serve customers and their satisfaction are the top concerns this industry faces. Realizing this, banks are focusing on the future technologies like RPA, AI, Chatbots to create better engagement with…
What would it mean to your business if it can get an entirely new sales channel that is automated and interactive? What if the same technology can lower customer acquisition cost and learn to sell better by itself? The most used applications on smartphones are no longer social media networks but messaging apps. As a…
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