The internet is an enabler. It not only provides you with the ability to reach more customers & countless opportunities but also brings a multitude of challenges when it comes to customer support. With that being said, Shopify is one of the most popular e-commerce platforms available today, and for a good reason. It has…
Offering a full-service restaurant-style experience at home for your customers might still be quite a far-fetched idea, but we now have the next best thing: Chatbot assisted restaurant services. Restaurant chatbots can propel food and beverage businesses to new heights in customer experience. Chatbots, especially useful in this pandemic when people didn’t want to have…
The way in which consumers interact with brands is changing. As a brand, you can no longer provide one-way conversational lead forms and expect the consumers to fill them. In fact, using a traditional contact form can sometimes be a nightmare. Consumers spend time providing information, but they’re unlikely to get the response they are…
Lead generation is the lifeblood of every organization. Even for a Fortune 500 company or a small business, leads are what keep organizations running. Whether you’re a sales professional, marketer, or business owner, you know that generating leads is easier said than done. You may be throwing everything at the wall to see what sticks…
TitleMax, one of the largest title lending companies in the U.S., was besieged with ever-increasing HR process-related queries. Eleviant Tech vChat AI-powered Chatbots eased the workflow and allowed them to sort through the HR team’s queries efficiently.
It’s a known fact that the lifeblood of a company is its employees. Recruiters in the HR department have a large responsibility to bring in the best people to make the business run smoothly. Job postings can vary from high volume needs (customer service) to high profile C-Level vacancies (CEO). Typically, the hiring manager will give a…
Chatbots can easily get outdated as new innovations, demands, and content are always around the corner. Hence, you must ensure your chatbot can adapt to these changes. Investing for a chatbot maintenance cost is crucial to remain competitive in the market. According to a report by Oracle, 76% of businesses have started implementing chatbots in…
Chatbots are dominating chat conversations between businesses and their digital audiences. But that’s actually a good thing as both audiences and the brands they engage with are benefiting greatly from these developments. A chatbot is an online system empowered to respond to messages and engage with people based on pre-set workflows to help businesses respond…
If you’ve ever worked for a company with more than a few employees, you know how hard it can be to get the information necessary for you to do your job effectively. In startups, employees generally have the benefit of just walking down the hallway and poking their head in someone’s office, for just about…
If there’s one type of business that is afraid of selling, it’s the membership business. Whether you sell gym memberships or golf club memberships, there’s been a long-standing stigma around the word of “selling,” as if it were a sleazy and cheap thing. But, why is that? Perhaps it can be tied to the people engaged in the selling process. Some being…
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