According to Gartner, Chatbots will power 85% of all customer service interactions by the year 2020. The challenge of managing customer engagement is more difficult than ever. Customers want to connect easily, quickly and get answers fast. The demand for intelligent Self-Service applications are on the rise, with Customer Service departments undergoing a major overhaul…
Automation can reduce the amount of time, the number of resources, and improve accuracy and quality of business and operational processes. Robotic Process Automation (RPA) replaces the human, manually intensive, paper-based and spreadsheet-driven processes with mobile and web applications. During this webinar, learn and see how other businesses across multiple industries have lowered costs, reduced…
Recent studies show that there is a direct correlation between employee engagement, efficiency and the ability to easily access company information via mobile—especially among millennials. In one survey, more than 60 percent of employees said that easy access to company information directly affects job satisfaction, and half (51 percent) said they are more productive when…
Mobile customer engagement is entering a new era of seamless, personalized experiences that cross multiple devices to shape expectations for mobile interactions. Join Eleviant Tech experts as we explore the emerging transformation of the mobile customer landscape with examples of collaborative tools for rapid development and deployment of cross-platform, personalized mobile services that include: Digital…
Mobile & Web applications empower executives. C-level execs today are leveraging mobile & web technologies to gain insights faster, and make more informed and timely business decisions. Highly interactive enterprise applications now deliver real-time data analytics and visualizations on the go anytime, anywhere. Learn how you can make smarter, data-driven decisions with mobile dashboards customized…
Join Eleviant Tech mobility experts as we explain how you can develop a mobile strategy that fits your specific business—without being tied to expensive solutions with the costly functionality you will never use. You’ll learn about the key benefits of integrating, customizing and deploying cutting-edge mobile capabilities across all areas of your business, including: 5…
Many businesses today have made the move to build a mobile focus into all of their core applications, services, products and communications. But this is just the first step in the evolution of mobile, and given the pace of change, many of these applications and services may be behind the curve when compared to cutting…
Very few companies have not experienced some impact to their IT delivery due to the evolution of cloud computing. This session is not about deciding whether you should entertain moving some or all of your IT to the cloud, but rather, a detailed look under the hood to help IT professionals understand how cloud adoption…
Join us at the Dallas Tech Summit. Santosh Ahuja, Director of Architecture will be presenting and/
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