The manufacturing world is evolving at lightning speed. Digital transformation isn’t just an option – it’s the key to survival and success in the Industry 4.0 era. Are you ready to transform your operations, boost efficiency, and outperform your competition? This dossier will guide you through: The Why: Explore the compelling reasons why digital transformation is…
Innovation and efficiency are the pillars of any successful, future-proof business. As the dawn of a new year unfolds, every insurance agency must be resolute to adopt the right tech to stay competitive. There’s a transformative resolution that promises to revolutionize operations, enhance customer experiences, and boost the bottom line: the adoption of automation bots….
While many organizations have been quick to adopt chatbots for customer service, fewer have tapped into the potential of this technology for internal communications and employee support. Chatbots can be a powerful tool for simplifying employee support. Internal support chatbots can help ensure that employees have the information they need to do their jobs. In…
In an era defined by rapid technological advancement and ever-evolving customer expectations, businesses across the globe are constantly seeking innovative solutions to stay competitive. Just like every other business, the insurance agencies have found themselves at a crossroads, grappling with the need to modernize its operations while keeping pace with digital transformation. Since the last…
Welcome to the world of insurance, where mountains of data are as common as a pun in a dad joke. And where there’s data, there are bound to be errors because, well, we’re only human. Insurance is all about data entry, validation, underwriting, and compliance – processes that are repetitious and time-consuming. But when mundane…
As the world goes digital, so does the way we do business. The modern business landscape is constantly evolving, and one of the most revolutionary changes has been the rise of chatbots. A chatbot is a computer program that simulates human conversation, and they are becoming increasingly commonplace in a wide range of industries. They…
Robotic process automation is one of the most talked-about technologies in the business world today. And it’s no wonder why. RPA can transform our work by automating repetitive, time-consuming, and rule-based tasks. RPA is already being used by businesses of all sizes across various industries. And its popularity is only expected to grow in the…
The client is an award-winning video game developer based in the USA and sells game merchandise and collectibles through their Shopify store. With the manual workload involved in resolving customer queries, the TAT for customer support kept rocketing. Eleviant’s AI-powered Shopify chatbot vChat eased the workflow and allowed them to significantly bring down the CRT…
The internet is an enabler. It not only provides you with the ability to reach more customers & countless opportunities but also brings a multitude of challenges when it comes to customer support. With that being said, Shopify is one of the most popular e-commerce platforms available today, and for a good reason. It has…
The global once-in-a-century pandemic has hit every nook and corner of the world, not sparing any business of size and industry. The average American’s economic health is in jeopardy, and the government comes to the rescue with the SBA’s Paycheck Protection Program (PPP), with over $300 billion to be disbursed as loans to help businesses…
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